Contact information

Welcome to 21NOT ONYL A BRAND

We value open communication with our customers and are here to provide you with assistance and information regarding our products and services. Our Contact Information Policy explains the ways you can get in touch with us and what you can expect in response.

Contact Methods

For any inquiries, support, or feedback, please feel free to contact us through the following method:

Response Time

We strive to respond to all inquiries as quickly as possible. Our typical response time is within 1 business days. Business days are Monday to Friday, excluding public holidays.

Types of Inquiries

We welcome any questions or concerns regarding:

  • Product information and availability
  • Order status and shipping details
  • Returns and exchanges
  • Feedback and complaints
  • Collaboration and partnership proposals

Privacy

Your privacy is important to us. We commit to protecting your personal information and will only use it to address your inquiry. For more information, please refer to our Privacy Policy.

Customer Service Hours

Our customer service team is available from [8-17] on business days. Inquiries received outside of these hours will be addressed as soon as possible on the next business day.

Language

Currently, we are able to provide support in [English,German]. We apologize for any inconvenience this may cause and are working to expand our language capabilities.

Feedback

We appreciate your feedback, as it helps us improve our products, services, and customer support. Feel free to share your thoughts and suggestions with us.

Thank you for choosing 21NOT ONLY A BARND We look forward to assisting you.